Privacy, Refund & Cancellation Policies

Exhibitor & Symposium Attendee Privacy

We are committed to keeping your e-mail address and other non-public information confidential. We do not sell, rent, lease or give away our attendee contact information to any third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless compelled to do so by law.

Wine Sales Symposium exhibiting companies will be utilizing a Lead Retrieval service on the day of the show. This gives our attendees the ability to opt-in to a company's mailing list by allowing an exhibiting company to scan a Wine Sales Symposium name badge to retrieve the following information from the registration platform: first name, last name, email address, phone number, job title, company name, and company mailing address.

Wine Sales Symposium will use your e-mail address solely to provide timely information about Wine Sales Symposium and updates pertinent to your participation as an exhibiting company or as a conference attendee.

Wine Sales Symposium will maintain any contact information you send to us in accordance with applicable federal law.

Wine Industry Network Member - Table-Top Discount Agreement

Discount Table-Top Pricing is only available to WIN Members who have annual, active member profiles in “good standing”. Member Exhibitors that are not in “good standing” will not be allowed to exhibit without bringing their WIN account to an “Active” status at least 180 days before Wine Sales Symposium and must also remain active throughout Wine Sales Symposium or by paying the difference of non-member “standard” table-top fees.

Early Breakdown / Vacant Exhibit Spaces

Any exhibiting company that dismantles or vacates their exhibit space prior to 4:15pm, or any exhibit space that is not occupied before 7:29am on the day of the show, will forfeit their priority status, exhibit space, and will not be allowed to participate in the early registration process the following year. Wine Sales Symposium can opt to reassign the booth space at their sole discretion.

Exhibitor Booth Cancellations & Refund Schedule

Exhibitor cancellations must be submitted in writing via email or via USPS postmarked to the attention of Wine Industry Network, no later than the following dates to be eligible to receive a refund.

All final payments for Exhibitor Booth Space are due by April 17, 2024. Any assigned booth space(s) not paid in full will be in Breach of the Exhibitor Agreement and considered 'forfeited' and will be re-assigned at Wine Sales Symposium's sole discretion. Your eligibility for a refund will remain as dictated by the following schedule:

  • March 18, 2024 — Within 60 days of the event, up to 25% of your payment will be refunded
  • April 17, 2024 — Within 30 days of the event - No Refunds Available

Symposium Ticket Cancellations

  • All refund requests must be received no later than 2 weeks before the show date to be given a full refund, minus a $50.00 administration fee. Refunds are not available within 2 weeks of the show, or for registrant "no shows", or for those who depart before the completion of the event.
  • Please note that speakers and topics were confirmed at the time of publishing, however, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, Wine Industry Network and Wine Sales Symposium reserve the right to alter or modify the advertised speakers and/or topics if necessary, or to cancel sessions and buildings if enrollment criteria are not met, or when conditions beyond its control prevail. Any substitutions or alterations will be updated on our web page as soon as possible.

Submit all cancellations in writing to: or Wine Sales Symposium, C/O Stephanie Carrillo, 155 Foss Creek Circle, Healdsburg, CA 95448. Wine Industry Network and Wine Sales Symposium are not responsible for notices that are not received.

Intellectual Property Rights

Wine Sales Symposium retains exclusive intellectual property rights including to all printed material, art, content or other images, the sponsorship program, program presentations, and the trade show. Any editorial use or commerce conducted other than as agreed to with Wine Sales Symposium representatives in writing is a direct abuse and violation of intellectual property rights held by the Wine Industry Network. These restrictions also pertain to any sales or promotional use of any audio, visual, or other technological reproduction or capturing of any aspect of Wine Sales Symposium unless written authorization from the Wine Industry Network is obtained in advance.

No Liability for Acts of God, Natural Disasters & Other Causes

Wine Industry Network and Wine Sales Symposium shall not be liable for loss or damage that results from "acts of god", natural disasters, weather conditions, strikes, lockouts, labor disputes, embargoes, disruption of utility services, public authority, governmental restrictions, governmental regulations, governmental controls, judicial orders, public enemy, acts of terrorism or war, hostile governmental action, civil commotion, fire, casualty, unforeseen occurrence, national / state / county / city-wide emergencies or any other event that renders the performance of Wine Sales Symposium impracticable or impossible. If any of these events occur, Wine Sales Symposium reserves the right, in its sole discretion, to modify, reschedule, or cancel Wine Sales Symposium and/or any associated events. If any of these events occur, performance by Wine Sales Symposium shall be excused without liability or obligation to anyone.

Alcohol Consumption

No one under 21 years of age will be permitted in the exhibit areas or sessions where alcohol is being provided unless accompanied by a parent or legal guardian. Identification by a photo i.d. may be required at any time during Wine Sales Symposium as deemed necessary.

Copyrights & Trademarks

Reproduction of any part of Wine Sales Symposium in any form, including Wine Sales Symposium logo and other graphics, electronic publication or presentation, without advance written consent from Wine Industry Network or presenting speaker (when applicable), is strictly prohibited. All presentations of any form are exclusive and released only to Wine Sales Symposium and its audio recording contractor. Any participant presenting any material for which copyright and/or trademark laws apply is solely responsible for adhering to such laws.


Wine Sales Symposium provides a forum for the presentation, discussion and publication of research and technological developments for the promotion of education in winemaking, cannabis farming, grapegrowing, marketing and finance. Wine Sales Symposium does not endorse the products, services, views or opinions of either its members, exhibitors, speakers or other delegates. No endorsement by Wine Sales Symposium or Wine Industry Network of any kind should be inferred.